Returns & Exchanges
At TILT Professional Makeup, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unopened and unused products within 14 days of delivery.
Contact Support
Email our customer service team with your order number and the reason for your return to obtain a Return Authorization Number.
Secure Packaging
Ensure the items are in their original, unopened packaging and place them securely in a shipping box to prevent damage during transit.
Ship Your Return
Affix the provided return label or address the package to our warehouse, then drop it off at your nearest authorized postal carrier.
Quality Inspection & Refund
Once our team inspects the returned items for hygiene compliance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing